For the 2014-15 campaign, season ticket holders have the option to sell tickets for games they can’t attend and earn a percentage of money back from the sale.
Fans who don’t have a ticket for that game will then be able to buy the sellers ticket online.
Ticket Exchange is ONLY activated when a game is a sell-out – for example, if the Swans' home game against West Brom on Saturday, August 30 is sold out on the Wednesday before the match, Ticket Exchange will be activated.
A season ticket holder who CAN NOT attend this game now has the option to go to the online box office and use Ticket Exchange to sell the ticket.
A fan who does not have a ticket for the game can now buy that ticket ONLINE through Ticket Exchange.
Click HERE for a buyer and seller guideUPGRADING TICKETS:
For all full-price season packages the upgrade fee from a concession to a full-price ticket will be £17.50 on Category B fixtures and £22.50 on Category A fixtures. The number of upgrades will be unlimited.
Upgrades on discounted seasonal packages, i.e the £79 and £99 concession packages in the South Stand, will not be permitted.
Season ticket holders wishing to upgrade these seats will be charged the full ticket value for that fixture, i.e. £35 for a Category B fixture and £45 for a Category A fixture.
This Saturday’s home Premier League clash against Burnley will also be the first time season ticket holders can use their new swipe cards at the turnstiles.
All normal Swans tickets are also barcoded this season and need to be swiped before entry.
All supporters are reminded to check their tickets ahead of match day. If you have any questions, contact the Ticket Office before Saturday to reduce delays and queuing.
A limited number of tickets are still available for this weekend's match against Burnley. Tickets are available online, via 0844 815 6665 or in-person at the Ticket Office, and are priced: Adults - £35; Over-60s, students, under 16’s - £17.50.
Fans also are urged to arrive earlier than normal before kick-off to avoid delays with the club grateful for supporter patience with the new system over the first few games.
Contact the ticket office
– 0844 815 6665
Ticket Office opening hours:Monday-Friday:
10am–4pm (3pm Match days)